Customer Enquiries

At Araco Interiors, we are committed to providing a professional and responsive service at every stage of your purchase.

Whether you require product advice, order updates, delivery information, or after-sales support, our team is available to assist you.

Contact Details

Email: support@aracointeriors.co.uk
Telephone: 0203 815 7985

Our customer support team operates Monday to Friday, 9:00am to 5:00pm (excluding public holidays).

We aim to respond to all enquiries within one business day.

Order Enquiries

For questions regarding an existing order, please include:

Your order number
The name used to place the order
A brief summary of your enquiry

This will allow us to assist you as efficiently as possible.

Product Information and Availability

If you require further information about a product, including dimensions, materials, finishes, availability or lead times, please contact us and a member of our team will be pleased to assist.

Many of our products are made to order, and we are happy to provide guidance prior to purchase.

Delivery and Shipping

For delivery enquiries, including estimated delivery timeframes, scheduling or tracking information, please contact our support team.

Delivery timeframes are estimates and may vary depending on the product and location.

Full details are available in our Shipping Policy.

Returns and After-Sales Support

If you need assistance following delivery, including reporting damage, faults, or return requests, please contact us in writing as soon as possible.

Please refer to our Refund Policy for full details regarding eligibility and procedures.

Trade and Professional Enquiries

Interior designers, architects and developers are invited to contact us for product information, availability and project enquiries.

Written Correspondence

Araco Interiors Limited
124–128 City Road
London
EC1V 2NX
United Kingdom

Our Commitment

Araco Interiors is committed to providing a professional service and resolving all customer enquiries fairly and promptly.